Oak Knoll Healthcare Center
Patient Testimonial
I’m Linda P., I am here in Dedham with my parents Mike and Trudy. We are here spending time with my father’s sister, Carol who has been in your facility for about a month now. Your facility has met our expectations for appearance and cleanliness. Your staff I have met so far have all really exceeded my expectations for kindness, attention to requests and very prompt responses.
I’d like to mention a few people we met yesterday. Leatrice is a friendly and perfect greeter at the front of the house and kindly assisted us with many questions. Kenya also made herself available at a moment’s notice to speak to us. I met Marcelo as I was taking Carol for a walk in her wheelchair. Marcelo is so friendly and helpful, and we love his smile! On the 2nd floor, Irene was very busy at the unit desk, yet still patiently spoke with my parents and me each time we had a question. Her personality is lovely and she impressed me with her kind attention. Sherrie, RN told me that she was on her first day of work on the unit. And I would not have guessed it because she was perfectly composed and she was organized, and she also has a lovely personality. I met Bellini and Francisco and a female CNA with long dark hair who’s name I didn’t get. Those 3 were efficient and so quick to respond and assist us all afternoon.
Please recognize them and thank them all for us. Great staff make a facility awesome.
- Best regards to you all, Linda P.
More Patient Testimonials
Residents are happy
Oak Knoll Healthcare Center Patient Testimonial Beautiful facility. Very clean and bright. Elevator and dining areas spotless. Residents are happy. Staff is friendly and helpful. This facility took care of my grandmother with a very complicated health history...
The entire staff has been supportive
Oak Knoll Healthcare Center Patient Testimonial I'm a family member as well as an employee. My mother came to Oak Knoll after a severe fall. The entire staff has been supportive from the Administrator, business office manager, case manager, social worker, nursing...
It was very clean throughout the building
Oak Knoll Healthcare Center Patient Testimonial You are greeted by a welcoming person at the reception desk when you enter the building, making it easy to find who you're looking for and get answers to your questions. It was very clean throughout the building and the...
Oak Knoll cleaning staff are to be commended
Oak Knoll Healthcare Center Patient Testimonial Thank You! I am Jean E., spouse of Raymond E. who was at Oak Knoll from April 28th to May 18th I want to express how pleased I was with the outstanding help of the nurses. No matter how busy they were, they made the...
The people in your employ have all made my father’s life better
Oak Knoll Healthcare Center Patient Testimonial Thank You! To the Administrator of Oak Knoll Healthcare Center: The people in your employ have all made my father’s life better. The commitment and care they have provided to my Father has been exceptional. I do not know...
They make the patient feel more like a person who matters, instead of just the occupant of a specific bed
Oak Knoll Healthcare Center Patient Testimonial Thank You! Thank You to the Staff at Oak Knoll Healthcare Center Thank you for your care and kindness while I was there to begin recuperating from a stroke I had on October 11th. Whatever your role, thank you for your...